We are still here to attend to your medical needs but the way you access the practice has changed due to the pandemic. Our GPs will contact you by telephone and assess whether you need to attend the surgery. Our nursing team are still seeing patients for essential blood tests, for dressings and childhood immunisations but you will be asked if you or any members of your family have symptoms of coronavirus before you attend the surgery.
It’s important that if you, or your loved ones, become suddenly unwell you get help quickly. Any delay could lead to disability or even death. We have developed the information to help you understand when you need to ring 999 or go to A&E, when you should contact your GP practice and when other healthcare options would be better for you including online resources.
We want to keep everyone safe and would welcome you sharing our messages with your family and friends.
To help you here’s examples of when you need to contact 999 or go to A&E.
When to call 999 and attend A&E:
- Chest pain
- Severe bleeding
- A serious injury
- If you think you’re having a stroke
Here’s when you should contact your GP practice
When to see your GP
Call your GP if you have the following:
- Concerns regarding ongoing conditions
- Ear discharge / pain
- Stomach ache
- Any cancer symptoms such as lump in your breast, changes in bowel habits, blood in your pee or poo, unexplained weight loss, moles that appear to change or cough that you’ve had for three weeks or more (see NHS.uk for more information)
If you have coronavirus symptoms, please mention this when calling your GP practice, calling 999 or when you arrive at A&E.
Please DO NOT enter the practice unless you’ve been advised to. This will ensure we can continue to provide essential care safely. Patients are asked to wear face coverings if you have been asked to attend the surgery for an appointment.