The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters for patients, families and carers.
They are a great first point of call if you have any questions or concerns when you are using NHS services. For example, you may wish to find out about an outpatient appointment or you have a concern about hospital services.
Find out more
If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve, follow these links:
Leeds Independent Advocacy Service, Advonet, is available to provide support to people wanting to make a complaint. Telephone: 0113 244060