Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment.
We operate an advanced access appointment system. Early morning appointments, and some evening appointments may be booked up to 3 months in advance. All other appointments with the doctors may be booked on the same day from 8 am.
Text Messaging Service
Appointment booking confirmation and reminders can be sent to your mobile phone. To receive this service please ask at reception. Please keep your contact details up to date, especially mobile phone numbers.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.
If your first language is not English, and you are unable to bring someone with you to translate, please tell the receptionist and we will arrange to use our telephone translation service during your consultation.
Extended opening hours
We also offer weekday late and weekend appointments at our neighbouring ‘hub’ practice which is at Burley Park Medical Centre. These appointments cannot yet be booked online, but can be booked by speaking to reception.
If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed, but this may not always the doctor of your choice.
Telephone access (during office hours on 0113 2001090)
Doctors are available for telephone advice. If the doctor is busy the receptionist will take your details and ask the doctor to return your call.