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Signposting - helping us to help you

Helping us to help you - Dr Watson, Dr Sadiq, Dr Carrigan, Dr Prasad, Dr Aslam and Dr Altaf would like us to make some changes to the way we book appointments and our trained receptionists will start to ask you the reason for your appointment. Asking you for a brief description of your problem will help us prioritise your call and enable us to give you the information to choose the best help, first time.

Signposting

To ensure you are seen by the most appropriate clinician or service it is very helpful for us to know the reason for your visit when booking your appointment.

We appreciate that not everyone will feel comfortable disclosing personal information to our reception colleagues but this will allow us to direct you to the most appropriate person or service.

Our receptionists are fully trained and abide by the NHS Code of Confidentiality. All information is treated in the strictest confidence.

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