There are a number of ways to order your medication.
Whichever method you use for ordering a repeat prescription, it takes 48 hours to process. If you need it sooner then please tell reception so they can alert the doctor
Ordering repeat prescriptions
- Online – the easiest way to order a repeat prescription is to order via SystmOnline or the NHS App.
Simply log in to the online portal and visit the medication section. You then tick the prescriptions you want. If the medication you need is not on the list then use the ‘make a custom request’ section and type your request in the box
- In person – you can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Please put this repeat prescription request in the box on the reception desk.
- By post – you can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.
Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist.
This means you don’t have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine.
This works even better if you request the medicine online as it means you can miss out on two trips to the practice.
- Visiting your regular pharmacy and signing up for electronic prescribing.
- Ask the receptionist at the practice to register your chosen pharmacy.
- You can also change your nominated pharmacy through the online portal under the medication section and then click on ‘change pharmacy’. However you cannot make the initial nomination online.
Find out more about electronic prescribing.
February 2019 – Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS Numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of the service.
Please note we are unable to accept repeat prescription requests by telephone.
The doctors at the practice regularly review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Find out more about prescription charges (nhs.uk).
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.